Return policy

Effective Date: 25 October 2026

This Return & Refund Policy outlines the terms for returns, exchanges, and refunds for goods purchased from MistCurveWear.com, owned and operated by VABB DEVELOPMENTS PTY LTD.

1. Return Eligibility
You may request a return within 30 calendar days from the date you receive your order. To be eligible for return, items must be unused, unwashed, undamaged, and returned in their original packaging with all tags attached. Items that show signs of wear, stains, odour, alteration, or missing tags will not be accepted for return.

2. Non‑Returnable Items
Certain items cannot be returned for hygiene and safety reasons, including but not limited to intimate apparel, swimwear, and custom‑made products unless the item arrives defective, damaged, or incorrect.

3. How to Start a Return
Before sending anything back, you must submit a return request by email to service@mistcurvewear.com. Please include your order number, full name, the items you wish to return, and your reason for return. We will review your request and send you authorised return instructions. Do not send items back without prior authorisation; unauthorised returns may be refused.

4. Return Shipping Cost
Unless the item arrived damaged, defective, or we shipped the wrong product, the customer is responsible for all return shipping costs. Our original outbound shipping cost (which was provided to you as complimentary free shipping) will not be deducted separately unless otherwise stated.

5. Inspection & Refund
Once we receive and inspect your returned goods, we will notify you of the outcome of your return. If approved, a refund will be processed to your original payment method. Please allow 5 – 10 business days for the refund to appear in your account after our approval, depending on your payment provider.

6. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please send clear photographs of the product, packaging, and shipping label to our support email within 7 days of delivery. We will arrange a replacement or full refund at our discretion, and we will cover reasonable return shipping for verified faulty or incorrect goods.

7. Exchanges
If you wish to exchange an item for a different size, colour, or style, you may submit an exchange request. Exchanges are subject to stock availability. If the requested replacement item is out of stock, we will issue a refund instead.

8. Final Sale Items
Items marked as final sale are not eligible for return, exchange, or refund unless they arrive damaged or defective.

9. Contact
For return and refund support:
VABB DEVELOPMENTS PTY LTD
56 Civic Parade, Altona VIC 3018, Australia
Email: service@mistcurvewear.com
Phone: +61 3 9397 5284